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A New Normal

Create your working group This effective team must be from all aspects of the business and must have the authority to act on their findings. Keeping up with real changing government regulations or recommendations and don't forget the ability to return to the current way of working may all be required at different times if normal comes back.

List your goals and set targets.


Keep looking There are many things we currently can't do but these are relaxing. Various organisations are publishing information and much of it is to benefit their product offerings. Keep an open mind but keep your goals at the centre of all decision making. Longer term business continuity needs, staff well being and flexibility should not be sacrificed for short term problems. Weight your needs. 


Store your collective ideas on a shared drive There will be many places ideas come from all with great importance to the originator. Don't forget other important people and groups such as your customers, legal team, accounts and finance, visitors and suppliers. 

Include these groups in your decisions or have an internal staff member represent them. 


How do people get to the office and do they need to? People are too digital so be prepared for a variety of obstacles and rationale beyond every idea. Location or offices, age of staff and visitors, industry, parking, public transport and technology will all need to be carefully throughout.


Four immovable walls

There will be a finite space in and around your office that can be adapted to allow for safe social distancing. Lifts, toilets, canteens, vending machines, lobbies, corridors, exits as well as fire muster points.

We estimate based on limited research that for an office of 100 people don’t expect that more than 22 people will be able to work at one time.


Talk to everyone - all the time. No info is bad- too much info is overload. Webinars, intranet and direct emails to staff informing them of your intentions to return to work and what to do when there will help alleviate tension, stress and anxiety that you teams will be feeling. Ask for feedback and ideas and act on them. Make remote working people part of the journey and not out on a lonely limb.

Zoom meetings and collaboration are good. Take people with you on this journey as it's new to us all. Look at www.workingathome.ltd for info on how to look after people that can't come to the office.


Don't forget keyholders, fire wardens and first aiders.

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